About Courier City Ltd.
Delivering what matters for our community.
Supporting customers, colleagues and suppliers to grow and be successful.
Courier City at a glance.
At Courier City, we’re clear on who we are and why we exist. Our purpose is simple: “Delivering what matters.” We are passionate about delivering what matters for our customers, colleagues and suppliers. Whether we are delivering life-saving equipment or a parcel on behalf of a local business, we deliver what matters.
Tracked delivery services are at our core.
We pride ourselves on our service levels and the ability to meet tight delivery deadlines across the UK.
International reach with a local feel.
Our 26 strategically partners placed service centres are run by local delivery experts, ensuring we successfully deliver for our customers.
Award-winning customer service.
Our customer care teams are here to support you every step of the way, whenever you need us.
Building a partnership on trust.
We’re here as an extension of your business to help you grow and succeed. You can trust us to deliver, it’s what we do best.
Here for the communities we serve.
From our sustainable initiatives to local charity support, to recruiting and developing people, we’re here for you.
Investing in innovation technology.
Wherever technology can better your experience, improve efficiency or minimise our environmental impact, we invest in it.
Our Values.
How we'll do it.
Honesty.
We value facts and measure our performance with simple visible metrics. Integrity and transparency are at the core of everything that we do.
Respect.
We create a welcoming, collaborative and inclusive culture. We value debate and encourage feedback from everyone.
Accountability.
We take personal accountability to deliver what matters every day. We have clear ownership of our goals, and we make the right things happen.
Caring.
We take the time to listen and understand what’s important. We are compassionate and show empathy. We commit to doing business safely and sustainably.
Passion.
We celebrate our achievements and recognise our people through our values, believing in ourselves and our teams. We never stop progressing and shaping the delivery service of tomorrow.
Flexibility.
We embrace change, challenging ourselves to move quickly, be adaptable and take smart risks. We constantly challenge the status quo to ensure that the business remains flexible and agile.